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                            Accomplish your mission by creating a more foresighted, automated, data-driven, and citizen-focused organization.

                            In a crisis, people come first

                            Public sector organizations need?tools to adapt and be resilient. Learn?how SAP can help your?employees and constituents get resources to respond quickly and work?toward recovery.

                            SAP Industries Forum 2020: Public Sector

                            Watch the on-demand Webcast.

                            Digital technologies are bringing transformative change to society

                            By 2025, we predict that many public sector organizations will take advantage of new technologies and breakthrough innovations to become more proactive, automated, foresighted, data-driven, and citizen-focused.

                            See how customers are succeeding with SAP

                            SAP Road Map for Public Sector

                            SAP is committed to helping governments protect communities, serve constituents, and drive economic prosperity. With our solutions, you can automate processes, make data-driven decisions, and empower employees – with ease and intelligence.

                            Current release highlights

                            • Redesigned user experience for roles involved in grants and funds management
                            • Delivery of social benefits through SAP S/4HANA
                            • Improved analytics for grants management based on a virtual data model?

                            Upcoming innovations

                            • Machine learning capabilities for insights into taxpayer patterns and collection strategies
                            • Simplified multilevel structure that enables evaluation of changes in funds management
                            • Visibility into budget maintenance to strengthen compliance with policies and regulations

                            Future plans

                            • Enhance the use of SAP S/4HANA Cloud for funds management, grants, and federal financials
                            • Improve citizen services with conversational artificial intelligence
                            • Manage experiences better with Experience Management solutions from SAP

                            Get the facts

                            51 %

                            of public sector organizations have moved a large or very large percentage of their business processes to the cloud.

                            Forrester Consulting TL Paper

                            57 %

                            lower audit cost for organizations that have a higher ability to load and analyze data in real time.

                            SAP Value Lifecycle Manager

                            15 %

                            lower procurement cost as a percentage of total spend for organizations that use an integrated platform for procurement.

                            SAP Value Lifecycle Manager

                            Solve your specific public sector needs

                            Optimize experiences with intelligent technologies

                            Embrace technical, cultural, and organizational change to keep up with rising constituent expectations for service, convenience, and data protection.

                            Find public sector software tailored to your needs

                            SAP S/4HANA Cloud

                            Learn how you can adopt industry best practices for your public sector organization by using a proven technology framework. Achieve operational excellence in core financial and operational management practices and across your organization as a whole.?

                            Jump-start your transition to an intelligent enterprise

                            Accelerate implementation time, reduce risks, and get ready for your digital journey with the SAP Model Company service for Public Sector.

                            SAP Model Company for Public Sector

                            Become a digital leader in the public sector industry with a prepackaged service that delivers predefined end-to-end business processes, test cases, configuration guidelines, and project accelerators for your industry.

                            What are leading analysts saying about trends in the public sector?

                            Rebuild trust by placing citizen experiences at your core

                            Learn how digital?transformation enables public services organizations to deliver better citizen?experiences based on accurate and secure data and human-centered design.

                            Bank on personalized services and machine learning

                            Turn data into a strategic government asset

                            The?use of analytics in the public sector is already transforming services for?constituents, and it has the power to do much more in the future.?

                            Get the latest news and trends from experts on the public sector

                            Carlos Fernandez Scola
                            Solution Expert, Future Cities

                            Smart tolling in the new mobility landscape

                            Find out how collecting tolls has turned out to be the most cost-effective way for governments to fund construction and maintenance of safer, cleaner, and faster roads.

                            James Riley

                            Experience management is the new black

                            Learn how governments can deliver more personalized service at scale by leveraging public sector operational data through experience data.

                            Ryan van Leent
                            Public Sector Leadership Team

                            A digital nudge may help deal with disruption

                            Consider how digital technologies might enable governments around the world to nudge citizens toward cooperation and coordinated action in containing COVID-19.

                            Communities and Events

                            SAP for Public Sector Community

                            Help our ecosystem enable governments to provide, protect, and prosper by exchanging information on SAP solutions for digital government. See how your public sector organization can transform everything from finance and analytics to public security and constituent services.

                            Manage your public sector organization enterprise-wide

                            Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.

                            Human Resources

                            Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.


                            Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organization.


                            Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

                            Database and Data Management

                            Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

                            Application Development and Integration

                            Deploy high-velocity, intelligent edge applications using business and technology services.

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